Patient Terms

Patient Terms.

These terms explain Kora’s MVP role for patients using public doctor profiles and appointment request flows.

This page describes Kora’s current MVP operating model and may be updated as Kora expands. It is not a substitute for legal advice or market-specific healthcare compliance review.

Kora’s role

Kora helps patients discover public doctor profiles and request appointments where a participating practice has enabled online booking. Kora does not provide medical advice or emergency care.

No care guarantee

Kora does not diagnose, treat, prescribe, guarantee appointment availability, guarantee provider response time, or replace a licensed healthcare professional.

Payments

At MVP, patients pay clinics directly. Kora does not handle appointment payments, deposits, insurance verification, or no-show fees.

Confirm details

Patients should confirm provider details, clinic location, pricing, insurance acceptance, and payment options directly with the clinic before visiting.

Emergencies

Kora is not an emergency service. If someone may be experiencing a medical emergency, contact local emergency services or go to the nearest appropriate care facility.